Transport Courier

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Specific duties of Transport Courier include, but are not limited to: 
Essential transport duties

• Be knowledgeable about and follow all EmBark transport protocols, guidelines, and policies
• Foster and strengthen relationships with partner shelters to ensure the continued success of the EmBark transport program; always be kind and courteous to representatives of other organizations
• Support the safe and humane transport of animals on a timely schedule to ensure proper placement
• Safely operate the transport vehicle during day and night hours
• Prepare the route and vehicle for transport
• Assist with the loading and unloading of animals 
• Ensure all animals onboard are correctly labeled and match the count, description, and names on the manifest at loading and unloading
• Monitor appetite, hydration, stools and vomit of animals on the transport vehicle
• Provide food, water, and bedding for animals in accordance with established procedures
• Perform spot cleanings on the transport vehicle
• Complete basic preventative maintenance checks
• Notify Transport Operations Coordinator of any van issues, needed maintenance, equipment, monitors, etc. for the transport vehicle
• After unloading, do a preliminary clean of crates to remove newspaper, towels, and other debris
• Assist in training volunteers to complete tasks in your department. Offer constructive feedback and corrections when necessary. Escalate ongoing issues or incidents to Community Engagement Manager or available member of management.

Schedule and Attendance

• Required to be on time to scheduled shifts during operational hours which may include evenings, weekends, and holidays
• Responsible for accurate and timely recordkeeping
• May be required to attend occasional off-site meetings and events
• Attend and participate in regular team meetings and one-on-one meetings with direct supervisor

Work Environment

• Environment will be predominately in the vehicle and on the road 
• Out-of-state trips are typically completed with a companion driver
• The vehicle will be at times loud, crowded, dirty, wet, and have strong odors
• May be exposed to extreme weather conditions including but not limited to cold, heat, rain, and snow when outside and on the road
• Exposure to zoonotic diseases and pests such as fleas and ticks

Qualifications

• Experience:
  • Vehicle operation experience is required
  • Animal handling experience is preferred
• Skills: 
  • Must be able to problem solve and work under general instruction while on the route
  • Proficient with technology, specifically a working knowledge of Google Suite and Microsoft products
• Physical Demands: 
  • Prolonged periods of sitting
  • Must be able to lift and carry up to 75 lbs. unassisted and 100+ lbs. assisted
• Emotional Demands:
  •  Must be comfortable with the emotional aspect of work in an animal shelter environment, including the use of humane euthanasia
• Transportation: 
  • Valid driver’s license and reliable transportation required

Southern Pines Expectations of Employee:

• Believes in the mission of the Southern Pines and understands the lifesaving relationship between all three branches of our organization
• Upholds the Southern Pines Culture Agreement at all times
• Treat animals with compassion, care, and respect—both on and off the job—and transmits these values to others 
• Treats clients, volunteers, and fellow staff members with kindness, respect, and compassion
• Must be adaptable, innovative, and open to exploring new methods of communication to enhance effectiveness and engagement.
• Demonstrates flexible and efficient time management and ability to prioritize workload 
• Willingness to mentor volunteers, to treat them with respect and gratitude as members of our team, and to correct them when necessary
• Must be able to report to work at the scheduled time, can be depended on to complete work in a timely, accurate, and thorough manner
• Must be able to work outdoors in hot, cold, and/or inclement weather conditions
• Participates in meetings with other SPAS personnel and shares ideas to meet our lifesaving objectives 
• Demonstrates a willingness and enthusiasm for a continued state of learning regarding Animal Welfare 

This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this role. Duties, responsibilities, and activities may change at any time with or without notice.